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sales@gameon-iq.com
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Place your order and it will be delivered to your door
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Track Order sales@gameon-iq.com
Place your order and it will be delivered to your door
GameOn Store places great importance on the privacy and security of its customers' data and is committed to protecting it in accordance with applicable Iraqi and international laws. By using our website or services, you agree to this policy.
• Personal data: full name, phone number, email address, and physical address.
• Device data: device type, operating system, Internet Protocol (IP) address, and approximate location.
• Transaction data: order details, payment transactions, and purchase history.
• Usage data: browsing history within the website, sections visited, and statistics related to content interaction.
• Providing our services and processing orders.
• Improving the user experience on the website.
• Communicating with customers regarding orders or promotions.
• Verifying identity and processing payments.
• Preventing illegal or fraudulent activities.
Certain data may be shared with third parties for operational purposes, such as electronic payment companies, shipping and delivery companies, and technical service providers (hosting and analytics). We confirm that your data will not be sold to any third party for marketing purposes.
You may request the deletion of your personal data by emailing: privacy@gameon-iq.com.
All data will be deleted within a maximum of 30 days from the date of the request, except for data that is required by law to be retained for accounting or legal purposes.
• All payments are processed through secure electronic payment methods or cash on delivery.
• In the event of a payment failure, the order will not be confirmed and the customer will be asked to retry.
• In the event that an amount is charged but the product is not received, the user is entitled to a full refund after the transaction is verified.
We confirm that a refund mechanism is in place for the following cases: non-receipt of the product after payment, or receipt of an incorrect or damaged product.
Refund requests may be submitted via email at: support@gameon-iq.com within 7 business days of receiving the order. Refunds will be processed within 7 business days from the date of approval.
GameOn Store complies with Iraqi consumer protection laws and grants customers the right to:
• File formal complaints through the support center.
• Receive a limited warranty period (7 days) in the event of a manufacturing defect.
• Use official communication channels to submit feedback or claims.
• GameOn Store is not responsible for delays caused by shipping companies or banks.
• The store is not liable for misuse of the website or incorrect input by the user.
GameOn Store reserves the right to modify this policy at any time. Users will be notified via the website or email in the event of significant changes.
For privacy-related inquiries or complaints:
• Email: privacy@gameon-iq.com
• Phone: +964 773 490 7881
• Via the "Contact Us" page on the website